🌙 Shipping Rituals
Dear shadow-dweller and keeper of dark aesthetics,
Within the velvet-draped corridors of Disturbia, we ensure your enigmatic acquisitions journey safely from our sanctum to your shadowy realm.
⚡ Order Processing
Our coven requires 1-2 business days to prepare your artifacts for their journey through the mortal realms.
🔮 Shipping Methods
- Standard Shipping – $12.95 via DHL or FedEx
- Delivery within 10-15 business days after dispatch
- Free Shipping – Available for orders over $50 via EMS
- Delivery within 15-25 business days after dispatch
Mysterious Note: For our international shadow-dwellers outside the United States, please note that customs fees or import taxes are your responsibility. We cannot be held accountable for delays in the mortal postal systems.
🕯️ Return & Exchange Rituals
We understand that sometimes a garment may not perfectly align with your mysterious essence. Our return and exchange rituals are designed to respect your journey while maintaining the integrity of our dark collections.
🌙 The Ritual Timeline
You have 15 days from the date of delivery to initiate a return or exchange. The garment must retain its original mystical properties – unworn, unaltered, with all original tags and packaging intact.
⚡ Artifacts Beyond Our Recall
Certain mystical items from our collections cannot be returned once they have left our sanctum:
- AfterDark Academia final sale items
- Cryptoccult ritual garments
- Dream State intimate apparel
- Fangtasia accessories marked as final sale
- Any item whose protective packaging has been broken or mystical seal compromised
Forbidden Ritual: For hygiene reasons, we cannot accept returns on certain intimate apparel and accessories that have left their protective enchantments.
🔮 The Return Ritual – Step by Step
Step 1: Summon Our Coven Keepers
Within 15 days of receiving your order, contact our keepers at [email protected] with the following incantation:
Subject: Return/Exchange Request – [Your Order Number]
To the Keepers of the Disturbia Coven,
I wish to initiate a return/exchange for my recent acquisition.
Order Number: [Please provide]
Item(s) for return: [Please list]
Reason: [Please describe]
Preferred resolution: Refund / Exchange for [specific item if applicable]
My essence signature:
Full Name: [Your Name]
Email: [Your Email]
Covener since: [Date you joined our realm, if known]
May the shadows guide your response,
[Your Mysterious Name]Step 2: Prepare Your Artifact
Once approved, carefully wrap the garment in its original protective packaging. Include all original tags, documentation, and any mystical accessories that accompanied it.
Step 3: Dispatch to Our Sanctum
Send your package to our physical realm:
Disturbia Coven Returns
193 Woodridge Lane
Memphis, US 38104
We recommend using a tracked shipping method, as we cannot be responsible for packages lost in the mortal postal systems.
💫 The Exchange Ritual
If you seek to exchange your artifact for another from our collections, follow the same ritual as above, clearly stating your desired exchange item. We will guide you through the mystical transfer process once we receive your original garment.
💰 Refund Energies
Once your return is received and inspected at our sanctum, we will send you an email notification. Your refund will be processed, and a credit will automatically be applied to your original method of payment within:
- Visa/MasterCard/JCB: 5-7 business days
- PayPal: 3-5 business days
Shadowy Note: Shipping costs are non-refundable. If you received free shipping, the standard shipping cost will be deducted from your refund.
Mysterious Delay: Depending on your financial institution, it may take additional time for the refund to appear in your account—a phenomenon beyond our control.
🌍 International Shadow-Dwellers
For our global coven members outside the United States, return shipping costs are your responsibility. We cannot be held responsible for customs fees or import taxes incurred during the return journey.
🦇 Summon the Keepers
For questions about our shipping or return rituals:
Email: [email protected]
Physical Correspondence:
Disturbia Coven | 193 Woodridge Lane, Memphis, US 38104
Our keepers typically respond within 1-2 business days, though during celestial events, responses may be slightly delayed.
May your returns be few and your acquisitions perfectly aligned with your dark essence,
The Disturbia Coven